Operations and Supply Chain Management


The module allows students to gain an understanding of key areas of the subject from existing literature and from a set of example cases that illustrate operations and supply chains in many different settings and markets.


The aim of this Module is to provide the student with the opportunity to apply their analysis skills to a variety of operations and supply chain management problems in both the product and service industries.

Learning Outcomes

By the end of this module the student should be able to:

1.  Evaluate and select appropriate approaches to designing, planning, monitoring and controlling operations and supply chains in a range of organisational and inter-organisational contexts.

2.  Apply a range of contemporary supply chain and operational techniques to deal with the operational requirements and challenges.

Indicative Content

1 1. Operations Management in its Organisational Context

The operations function within the organisation and its relationship with other functional areas; The role of the operations manager.

2 2. Introduction to Supply Chain Management

The supply network; designing the supply chain (make or buy); supply chain stages; uncertainly and risk factors, value chain.

3 3. Organisations & Processes

Analysing operations and processes; organisation type and its effect on operations; process operations and types; characteristics of process types, process and layout strategies.

4 4. Capacity Management

Demand v. production, models of capacity planning, measuring capacity (utilisation and efficiency calculations)

5 5. Inventory Management

Why hold stock? Costs of inventory, ABC analysis, economic order quantity, inventory management strategies

6 6. Technology in Operations processes

E-supply chain, IT application in supply chain system, enterprise resource planning, technology strategies

7 7. The end-to-end supply chain

Purchasing and supply, materials and distribution management, logistics, balancing flow within a supply chain, managing bottlenecks and restrictions.

8 8. Outsourcing

Make or buy decisions in sourcing strategy; supplier selection; outsourcing supply chain management; co- ordinating supply and managing supplier relationships & partnerships, supply chain risks management

9 9. The customer interface

Meeting customer requirements, forecasting demand, lean operations and JIT, lean principles, reducing waste

10 10. Contemporary supply chain dynamics

Supply chain measures, six sigma, strategic alliances and collaborative partnerships, characteristics of supply chains in the contemporary global economy

Teaching and Learning Work Loads

Total 200
Lecture 14
Tutorial/Seminar 14
Practical Activity 10
Assessment 50
Independent 112

Guidance notes

Credit Value – The total value of SCQF credits for the module. 20 credits are the equivalent of 10 ECTS credits. A full-time student should normally register for 60 SCQF credits per semester.


We make every effort to ensure that the information on our website is accurate but it is possible that some changes may occur prior to the academic year of entry. The modules listed in this catalogue are offered subject to availability during academic year 2019/20 , and may be subject to change for future years.