Interpersonal Skills and Helping Conversations


This module will provide the practical and theoretical skills training needed to effectively communicate within different contexts, to open and close helping conversations, and engage in embedded counselling and conversations in mental health settings


The aim of this Module is to provide the student with the ability to engage in helping conversations in professional, and in non- professional roles

Learning Outcomes

By the end of this module the student should be able to:

1.  Recognise and perform basic skills required for effective communication e.g. attending, summarising, reflecting and information provision one-on-one, and in group contexts

2.  Understand the context and need for embedded counselling, recognise situations where it might be appropriate

3.  Respond appropriately to situations where embedded counselling is needed and have the skills needed to carry it out e.g. create space, boundary management, confidentiality

4.  Recognise and respond appropriately to cultural difference within helping situations

5.  Recognise and manage risk in helping situations, and be able to refer individuals to further help when approriate

6.  Understand and discuss the role of boundaries in counselling

Indicative Content

1 Key skills in helping conversations

To include listening, body language, reflection and empathy

2 Models of embedded counselling and skilled helping

To include theoretical and practical aspects of embedded counselling, and Egan's Skilled Helper model

3 Personal and professional development

Students will be required to reflect on their own perspectives and boundaries in helping situations, and their personal soundness to act as helpers

4 Legal, professional and ethical issues

Aspects of professional conduct, ethical boundaries and policy associated with counselling and mental health contexts.

Statement on Teaching, Learning and Assessment

This is a practical-based module which will involve lectures, seminars, supportive reading, and facilitated practice groups and discussions building on weekly topics. Practicals will involve 'live demonstrations', and student practice triads and demonstrations with peer-to- peer and tutor feedback

Teaching and Learning Work Loads

Total 200
Lecture 0
Tutorial/Seminar 13
Supervised Practical Activity 13
Unsupervised Practical Activity 13
Assessment 40
Independent 121

Guidance notes

Credit Value – The total value of SCQF credits for the module. 20 credits are the equivalent of 10 ECTS credits. A full-time student should normally register for 60 SCQF credits per semester.


We make every effort to ensure that the information on our website is accurate but it is possible that some changes may occur prior to the academic year of entry. The modules listed in this catalogue are offered subject to availability during academic year 2019/10 , and may be subject to change for future years.