Working with Different Client Groups | Abertay University

Working with Different Client Groups


This module allows student to understand the care and services provided for different client groups, from service-user, service-provider and research perspectives. This module will encourage critical engagement and an understanding of the role of counselling as social- and political-action


The aim of this Module is to provide the student with an ability to understand the complex nature of mental health and counselling provision in contemporary society.

Learning Outcomes

By the end of this module the student should be able to:

1.  Understand the specific needs of a range of counselling client groups and how these are responded to by NHS and non-NHS services

2.  Conceptualise the client experience of distress and therapetuic interventions

3.  Demonstrate an understanding of the methods by which services are evaluated

4.  Critically evaluate the socioeconomic, cultural and political context for different client work

5.  Source and evaluate research evidence for therapeutic appraoches with different client groups

6.  Demonstrate the ability to work in collaboration with others – add relevant content.

Indicative Content

1 Therapeutic work with different groups

Approaches to working with client groups e.g. minorities, children, addictions, couples and family counselling

2 Research evidence

Examining the historic and contemporary evidence for therapetuic interventions and support, and gaining knowldge of the research process in evaluation of services

3 Client and service-user perspectives

Examination of the client perspective, first-hand or through secondary sources

4 Service evaluation

Approaches to evaluating services , setting outcomes, collecting data, getting the user perspective , writing an evaluation report.

5 Source and evaluate research evidence for therapeutic approaches with different client groups

Searching electronic databases - identifying and evaluating evidence.

6 Team working

Understanding how groups and teams work . Negotiating roles, setting aims and agreeing roles. Dealing with conflict. Managing time, delegating and leading.

Statement on Teaching, Learning and Assessment

This level 10 course is designed to develop independent learning skills, and engagment in professional aspects of counselling and mental health care provision. It will involve workshops and seminars from invited speakers representing client groups, service providers and agencies. The major assessment component will be a group-project which will give students the opportunity to explore a client group of their choosing

Teaching and Learning Work Loads

Total 200
Lecture 12
Tutorial/Seminar 6
Supervised Practical Activity 12
Unsupervised Practical Activity 0
Assessment 40
Independent 130

Guidance notes

Credit Value – The total value of SCQF credits for the module. 20 credits are the equivalent of 10 ECTS credits. A full-time student should normally register for 60 SCQF credits per semester.


We make every effort to ensure that the information on our website is accurate but it is possible that some changes may occur prior to the academic year of entry. The modules listed in this catalogue are offered subject to availability during academic year 2017/18 , and may be subject to change for future years.